Getting started
Is there a free trial?+
Yes — 14 days on any plan, no credit card required.
How long does onboarding take?+
Most clinics are up and running in a few days. We help you migrate your patient list and train your team.
Do you train our staff?+
Yes. Every paid plan includes an onboarding call; Clinic Plus and above include extended training.
Billing & plans
Can I switch plans later?+
Any time, up or down. We prorate the difference automatically.
What if I need more users or branches?+
Add them as add-ons without upgrading your plan. See the pricing page for per-seat and per-branch rates.
Can I cancel anytime?+
Yes. You can cancel from your subscription settings and keep access until the end of the billing period.
Data & security
Where is my data stored?+
Security controls depend on the deployment. Ask your clinic for its approved storage, backup, access and privacy arrangements.
Can I export my data?+
Yes. Your data is yours — you can export patients, appointments, and invoices.
Who can see what?+
Access is role-based and scoped (your own, your branch, or your clinic). Admins can customize permissions per profile or per user.
Integrations
Does it support ZATCA e-invoicing?+
Yes. ZATCA Phase 2 is built in, with CSR / CSID onboarding, clearance, and a remediation queue.
Does it support Egyptian ETA e-invoicing?+
Yes, on all plans.
Does it send WhatsApp reminders?+
Yes, appointment reminders can go out over WhatsApp on all paid plans.
Is there an API?+
API access is available on the Enterprise plan, for custom integrations.
Support
How do I get support?+
Email support on Starter, priority chat on Professional, phone support on Clinic Plus, and a dedicated account manager on Enterprise.
What are support hours?+
Business hours in your timezone. Enterprise customers get extended hours and SLA.
Ready to modernize your clinic?
Start a 14-day free trial. No card required. We'll help migrate your data.